Service Delivery Policy
This policy is a working draft and may be updated before paid plans launch. Questions? Write to hello@mettlio.com.
Mettlio is a fully online software service. There are no physical goods and nothing is shipped.
1. How you get access
- Waitlist: after you join, you receive a confirmation on screen. When your batch opens, we send an invite to the email you gave us.
- Paid plans: access is activated on your Mettlio account immediately after successful payment, usually within minutes. A confirmation and receipt are sent to your registered email.
- If access is not active within 24 hours of payment, write to hello@mettlio.com and we will fix it or refund you.
2. What is delivered
Through your account and the channels you choose (email, WhatsApp or phone), Mettlio delivers job matches, tailored résumés and cover letters, applications submitted on your behalf with proof of submission, and status updates. Volumes and features depend on your plan and on job availability.
3. Availability
We aim to keep the service available around the clock but may pause it briefly for maintenance. Hiring outcomes depend on employers and are not guaranteed.
4. Contact
Delivery questions: hello@mettlio.com.